Terms of Service – URBAN VIBES SUPPLY CO.

By accessing or purchasing from our website, you agree to these terms.

Products
All products are made-to-order. Slight variations in color, print placement, or fabric may occur.

Pricing & Availability
Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders
We reserve the right to refuse or cancel any order for reasons including suspected fraud or incorrect pricing.

Fulfillment
Orders are produced and shipped through a third-party fulfillment partner.

Shipping
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers.

Intellectual Property
All content, designs, and branding belong to URBAN VIBES SUPPLY CO. and may not be used without permission.

Limitation of Liability
We are not liable for any damages resulting from the use of our website or products.

Governing Law
These terms are governed by the laws of Wisconsin, United States of America.

Contact
For any questions, contact us at: urbanvibessupplyco@gmail.com

Shipping Policy – URBAN VIBES SUPPLY CO.

Thank you for shopping with URBAN VIBES SUPPLY CO.

All products are made to order through our fulfillment partner.

Processing Time
Each item is custom-made once your order is placed. Please allow 2–7 business days for production before shipping.

Shipping Time
Estimated delivery times after fulfillment:

United States: 3–7 business days

International: 7–21 business days

Delivery times may vary depending on location and carrier delays.

Shipping Costs
Shipping rates are calculated at checkout based on your location and order size.

Tracking
Once your order ships, you will receive a tracking number via email.

Multiple Items
Items may ship separately depending on production location.

Lost or Stolen Packages
URBAN VIBES SUPPLY CO. is not responsible for lost or stolen packages once marked as delivered. Please contact the carrier directly.

Incorrect Address
Customers are responsible for entering the correct shipping address. Orders returned due to incorrect addresses may require additional shipping fees.

If you have any questions, contact us at: urbanvibessupplyco@gmail.com

Return & Refund Policy – URBAN VIBES SUPPLY CO.

All items are made to order, so we do not accept returns or exchanges for incorrect size, color, or buyer’s remorse.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

Your order number

Photos of the item

We will work with our fulfillment partner to replace or refund your order at no cost to you.

Refunds
Approved refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

Wrong size ordered

Change of mind

Minor variations in color or print placement (normal in print-on-demand products)

Order Changes & Cancellations
Orders cannot be changed or canceled once they enter production.

For support, email: urbanvibessupplyco@gmail.com

Privacy Policy – URBAN VIBES SUPPLY CO.

We value your privacy and are committed to protecting your personal information.

Information We Collect
When you make a purchase, we may collect:

Name

Email address

Shipping and billing address

Payment information

How Your Information Is Used
Your information is used to:

Process and fulfill orders

Communicate order updates

Provide customer support

Improve our services

Third-Party Services
We use trusted third-party providers to operate our business, including:

Payment processors

Shipping carriers

Fulfillment partners

Your data may be shared with these providers only as necessary to complete your order.

Cookies & Tracking
Our website may use cookies to improve your browsing experience and analyze traffic.

Data Security
We take reasonable steps to protect your information, but no online system is completely secure.

Your Rights
You may request access, correction, or deletion of your personal data by contacting us.

Contact: urbanvibessupplyco@gmail.com